Privacy policy
Privacy
With more than 24 years experience in the adult retail industry, we understand that your right to privacy is of the utmost importance. To that end, we are committed to the protection of your personal information. Any information we collect from you is used only to fulfil your order and enhance your shopping experience. Our privacy policy appears below in detail.
What information do you gather from subscribers to your email update service?
We gather your email address only. We use your email address to send out occasional newsletters about special promotions and new products at the AdultShop site. You may unsubscribe from this service at any time.
What information do you gather from customers (those making a purchase)?
We gather your name, email address, credit card details and physical address, which are used to fulfil your order. We keep name and address details in a secure area of our system to make ordering easier the next time you visit. No credit card details are retained.
What information do you gather from questionnaires and competitions?
We will gather your email address to advise you if you have won a prize. We may also ask for other information such as gender, age and country. No respondent is identified as an individual. We use this information in an aggregated form only to help us enhance our website and our range of products.
What if I contact you?
We may keep a copy of any correspondence from you.
Who Do You Share Information With?
We do not sell, trade or rent user information to anyone.
In order to transfer payment for your order, your credit card details will be sent in encrypted form to your bank for clearance. No credit card details are stored after this clearance.
Your name, address and contact details will be supplied to Australia Post so your order can be delivered and you can be kept informed of the progress of your delivery.
Under What Circumstances Will You Contact Me?
If you have elected to, you will receive an email confirming placement of your order.
If your order, for whatever reason, cannot be shipped within 48 hours, one of our customer service representatives will contact you via email.
If your order does not contain enough information (eg address details) for us to complete it, one of our customer service representatives will contact you via email.
If you are a new customer and your order is over a certain value, one of our customer service representatives will contact you over the phone to perform a security check. This is a one off requirement to confirm your order is legitimate, to help reduce the risk of fraud.
If you have elected to, you will receive an email confirming shipment of your order.
If you have elected to, you will receive occasional email newsletters from us. You may cancel these at any time.
We may contact you and pass on your details to third-parties if we believe you have violated the terms and conditions associated with using AdultShop, or, we believe you to be involved in activities harmful to GT Safro Pty Ltd or other users of the AdultShop website.
What About Cookies?
We use cookies (a small piece of text placed on your hard drive) so that you may browse our shop and purchase goods. Our cookie contains only a unique number and is valid for a 30 day period whilst you complete your shopping. This enables you to leave products in your shopping cart for up to 30 days before they are removed.
Please note that other sites with links to AdultShop (eg. sites we advertise with) may use cookies and may collect additional information about you. We are not responsible for the information policies of these sites and users may wish to acquaint themselves with the privacy policies of those other sites.
Disclaimer
GT Safro Pty Ltd trading as AdultShop provides this website not as professional advice but as guidelines for convenience only, upon the condition that the user, by receiving or reading the material contained on this website, agrees not to act in reliance upon it without first satisfying himself/herself by independent inquiry or advice as to the suitability, appropriateness, relevance, nature, fitness or purpose, likely side effects or long term effects, accuracy, reliability or otherwise of that material, having regard (without limitation) to the physical condition of the user, and his/her general fitness or medical condition. The user agrees that the user shall not have, make or bring an action, suit, claim, demand or proceedings against GT Safro Pty Ltd for damages, compensation, losses, costs, expenses, orders or any other legal or equitable remedy should any such material be found to be incorrect, inaccurate, erroneous, defective, deceptive or misleading, whether caused by negligence of GT Safro Pty Ltd or any other cause whatsoever. The terms AdultShop® is a trademark of GT Safro Pty Ltd.
Terms of Use
This website is not for the use of anyone under the age of 18 in Australia, or anyone under the majority age in your place of residence.
End-users who breach these Terms of Use may have their access to this website suspended, restricted, or terminated.
Online Content Policy
- This website does not permit end users to post content to the website.
- End-users must not use this website in breach of community standards set out or described in these Terms of Use.
- This website does not permit end-users to solicit, access, generate, distribute, or store Class 1A or Class 1B material as defined in the Online Safety (Designated Internet Services – Class 1A and Class 1B Material) Industry Standard 2024. Under the Standard.
- Class 1A material means child sexual exploitation material, pro-terror material, or extreme crime and violence material; and
- Class 1B material means crime and violence material (other than extreme crime and violence material) or drug-related material.
- Any Class 1A material or Class 1B material will be removed or deleted from this website.
- End-users who breach these terms of use may have their access to this website suspended, restricted, or terminated.